To try to keep an operation like Disney(land) going you have to pout it in there. It’s what I call ‘keeping the show on the road.’ Not just new attractions, but keeping it staffed properly…you know, never letting your personnel get sloppy… never let them be unfriendly. That’s been our policy all our lives. My brother and I have done that and that is what has built our organization.

— Walt Disney

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